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Despite the cameras still recording as usual, I don't receive a notification every time something is detected.

Tried to call technical support and could not connect with them

Not ai that you can not understand

Press 1,2 3 4 5 6

Just put a human on the Lin please

Call the 24/7 phone number chose one to speak with someone and it just kept going back and asking me what I wanted to do.

I signed into look at my videos and it says unauthorized user. Nothing has changed and I'm paid up to date.

Idk if my account was hacked or the company went out of business or what. I called both phone numbers,their direct line 781-332-****, and their toll free number starting with 833 and both are disconnected. Amazon customer support confirmed they can't get through by phone either because neither number is working.

Now my home isn't secure and they're not responding to the ticket I submitted online. This company is a ripoff!

Called because locked out of acct due to forgotten password. Called the company and for 2 weeks and 7 calls later its still not fixed all they tel me is we will email you then. This is crazy and Im about to get a lawyer involved

Explained 3 times what the problem with the camera is and she still didn't understand and kept asking "what the problem you are having". They need to get people that not only speak English but also understand English. So frustrating!

Car was disconnected without any results. My my doorbell does not ring and my camera isnt working on blank.

Im trying to reach someone to find out why and help me correct this issue. I was totally disconnected without any results.

I have gone through the steps to attempt to fix the "Dusk to dawn" issue. Blink is unable to fix the issue even after multiple tries.

It's obvious, after reading reviews online, that the product is not what it is advertised to be.

And customer service is useless. They are definitely not worth the price.

Unless you want to pay a monthly subscription stay away from blink cameras. They are virtually useless unless you pay for the subscription.

I wish I had known this before I purchased their junk. My advice is to avoid blink like the clap!

Call to put a USB card and my blink receptor; everything went smoothly. I am very pleased with the customer service and a happy customer.

Change phone for better and camera not working properly in my account so I can get it to work on my phone, and I don't have any issues with the company. I have been trying to get a chance to check out my phone for the next few days, so I will be able to see, and then I will get back soon.

Terrible cameras I had for a year, and one broke in 6 months. I even had to pay for the BS service that did not do much of anything.

I was very disappointed. I contacted them, and there was no help whatsoever. I ended up throwing them in the garbage and will never buy again and don't recommend.

Wyze is the same; it's straight garbage. Honestly, I wish I had a refund for this trash, but you know they won't make it right!

I have been trying to get two cameras replaced (under warranty) since May 2025. It is now mid-July 2025.

I’ve done all the troubleshooting steps they’ve asked (several times). It takes them at least a week to even reply. When they do, it’s just repeating troubleshooting steps. I can’t even get them to say whether they are going to honor their warranty or not.

If your customer service rep is RM, Ronna Mae, you’d be better off just cracking your skull open with a hammer.

Trust me, it will be less painful. I’m still trying to get my cameras replaced.

Save automated recording kept repeating itself and wouldn't let me talk to a person very frustrating