Prosper Qxv

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Verified Reviewer
| map-marker Somerdale, New Jersey

No running man

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No support! Nobody answers the phone how can you stay in business without talking to people maybe hire more
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User's recommendation: Hire people

Jesse H Tyj

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Verified Reviewer
| map-marker Eden, North Carolina

I don't have control of my blink account

I have been going through this for a year and I want to use my cameras to catch these thieves who keep breaking into my house and wifi. I was told to contact y'all when I decided the email I want to use with my blink account and I have decided on j5438****@***.com please connect my blink account to this email thanks for your time and consideration
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Loss:
$450
Cons:
  • Iits impossible to get control of your blink account

Preferred solution: Full refund

User's recommendation: Don't purchase blink camera systems

Tedd Xbu
map-marker Warren, Michigan

Technical issues

Camera is going offline after dark and then going back on during the day.I have my camera set up with a solar panel
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Anonymous
map-marker Murray, Utah

“This is something Amazon has to help you with”

I have talked to Amazon and Blink back and forth now 4 times today. Each one keeps sending me back to the other. I am being charged to a Blink subscription I have never had and neither one can help me. They ask for an account email or phone number I dont have one! They said call my bank. My card is linked to someones account I am not in contact with and I want it removed. They cant help with that.
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Dennis C Vnm

Can’t get any help

What a way to run a business you buy the junk you sell can you cant get help to get it going Ill definitely pass that on to people I know they would think about buying a blank
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Elaine S Jfl

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Verified Reviewer
| map-marker Goose Creek, South Carolina

No one answered the calk

Blink Home - No one answered the calk
It said edit but then it said call customer service I called the circled swirled and brought me back to you I need to talk to a real person.
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User's recommendation: If old don’t buy Blink you need too much assistance and it won’t be given

Joanne D Pgk

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Verified Reviewer

Terrible access to live customer service reps

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I need to cancel plan ($10) membership. Blink doesn't work. Ive removed and discarded it. I do not want to be charged any additional funds and would like a refund
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Loss:
$10

Preferred solution: Refund of the $10 plan fee

Anonymous
map-marker Ogden, Utah

Module still off line.

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Been waiting 3 days now to get issue resolved, its almost like they dont want to resolve it to force you to buy new module.
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User's recommendation: Get problem resolved without having to wait.

Resolved
Jerry M Qgm

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Verified Reviewer

Resolved: Repair or replace indoor camera

Updated by user Jul 17, 2023

Company resolved the issue.

Original review Jun 17, 2023
Cannot get indoor camera to work. Can you repair it or replace it. The camera came with a set of outdoor cameras. None of the connected cables will activate the camera
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Preferred solution: Replace indoor camera

Anonymous
map-marker Birmingham, England

Cannot connect internet

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I cannot zinc the blink to the internet, can only get the bell to ring on my phone, so no intercom or camera, can you help please? Was bought as a present off Amazon
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Anonymous
map-marker Lexington Park, Maryland

My blink device has been stolen want to cancel my plan if I cannot be refunded or replace with another blink device

My blink device has been stolen I have it insured if not can be replaced want to cancel my prescription
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User's recommendation: You can contact me at 240-538-****

Phillip R Bzo

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Verified Reviewer

Trying to renew Blink

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Trying to renew on line and by phone. Online, hit pay nothing starts working. Call costumer service all three numbers no answer.
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Pros:
  • Free trial works good
Cons:
  • None of the phone numbers work
  • Renewing not so much

Preferred solution: Need it to start recording and texting

User's recommendation: Not sure free trial works fine, paying not so much.

Anonymous
map-marker Langley, British Columbia

About the back plate with prig replacement

You sent this via ups the contacted Me said they had the wrong address and would deliver it the following day. I tracked it and at 3 51 pm they said they tried to deliver it. Someone was hone and no one rang the bell for entrance or called me nor was there a notice left. I called ups said they would get back to me within the hour which they failed to do and never got back to me at all. Needless to say not happy with ups and still have not received my product
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User's recommendation: Use another carrier

Nikki H Ruc

Red blink camera support not tv

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I need help with account and cause I couldnt get pin verification sent to phone number so I couldnt get into my account and wanted to talk to a person to help me change phone number linked to my blink account but Im needing the blink support for a blink camera not the Blink TV support and this was the number to the Blink TV Support
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Preferred solution: To talk to a blink customer support for the Blink Cameras not Blink TV

User's recommendation: If you need help with the blink TV then call this number but it’s not for the cameras lol

Anonymous
map-marker Miramar Beach, Florida

Love the quality of the camera. AND the price!

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My rep just needed to reboot because of a power outage from storm. He was very knowledgeable and patient.I bought this camera from Best Buy in Miramar Beach Florida
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User's recommendation: Buy this product!!! I have one for both of my houses